Become an Exceptional Customer Service Professional
At Ingenium Academy, we offer premier training programs to help you provide legendary customer service. Our comprehensive courses are designed to equip you with the skills, knowledge, and techniques to take your customer service to the next level.
Ingenium Academy
Our Courses
Customer Centric Training (2CT)
Our foundational 4-week course teaches you the core principles of customer centricity. You'll learn effective communication, conflict resolution, and relationship building strategies.
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Advanced Customer Centric Training (A2CT)
Take your skills to the next level with advanced training in customer relationship development and management. Become a true customer service expert.
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Certified Customer Service Professional (CCSP)
Prepare for the CCSP credential from the National Customer Service Association. Demonstrate your customer service proficiency.
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The Ultimate Sales Course Selar Course Description
Ingenium Academy's Ultimate Sales Course is THE insider sales training you've been waiting for. Whether you're a natural-born closer or just getting started on your sales journey, get ready to level up your game like never before.
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What our Students are Saying
“Thank you, Coach! Ingenium Academy has been a life-changing experience for me. Your training is invaluable, and I truly appreciate them. I won the Employee of the Year 2023 award, all thanks to the exceptional skills I gained. The difference in my career after going through the free training and taking the course is immense, and words can't express it. I'm grateful to be a part of the Ingenium community.”
Abu Erhieyouvhe
“It has been an incredible journey for me. Ingenium has helped me in communicating with customers effectively and built my listening skills. It was never an easy task but I'm glad I made it. Thank you.”
Afeez Funsho
“The training was everything Coach Jenny said it would be and more. I was taught ways to be better at my job and not lose myself while doing that. I am happy I took the course. Coach Jenny and the entire team at Ingenium are amazing. Thank you.”
Ibisola Owoeye
About us
The Ingenium Advantage
Hands-on practical training
Flexible self-paced courses
Job-relevant skills development
Join a community of professionals
Certification upon completion
Endorsed by the National Customer Service Association
30,000+
Customer Service Skills TraineeWhere our learners work
Our Student Results
The average CCSP exam grade of Ingenium students is 85%, as highlighted by the NCSA in the USA https://nationalcsa.com/ingenium-partnership.php
92% of students report improved job performance after completing our courses.
89% of our students successfully complete their program.
Why Choose Ingenium Academy?
When you choose Ingenium Academy, you get:
Comprehensive job-relevant training
Flexibility to learn at your own pace
Instructor support and feedback
Valuable certification upon completion
Globally recognized credentials
Courses endorsed by the National Customer Service Association (NCSA), USA
We are Trusted By Top Brands
